SKU: BS-301
Category: coat, Condition, CUSTOMER CHOICE ⭐⭐⭐⭐⭐, DOG GROOMING, DOGS, GOLDEN RETRIEVER, HYGIENE, PET TOWEL, PUPPY GROOMING
- Natural pest repelling oils are used for effective tick prevention and reduction.
- Herbal blend of essential oils used to make the shampoo safe and non-toxic for all pets
- Effectively removes stains and dullness from the coat to make it lustrous, bright and shiny.
- Natural benefits of Basil oil make the shampoo an Antibacterial and calming agent for your pet.
- Shampoo being free from Parabens keeps your pets free from allergy, dryness and itchiness.
Basil brings to you an exceptional product in skin care for your pet. This innovative formulation combines cleaning agents with Basil oil to eliminate all the dirt and residue. As a result, your pet gets a fresh, bright and lustrous coat so you can keep on hugging them all the time.
- Super-Fast Absorption capacity, 5X faster Drying than an Ordinary towel
- Special cooling effect can reduce a pet’s body temperature to comfort in the hot season
- Strong and durable fabric, feels soft on the skin
- Lint-free, reduces mess and is easy to clean
- Made using environmentally Friendly material
BASIL innovative towels are made from a special PVA material helpful in drying your pet 5 times faster. It absorbs water from the coat of your pet after a bath and dries them much faster than a regular cotton towel. Made out of special material which also has a cooling effect, and it comforts the pet by cooling it in a hot climate. Just wrap around the pet to cool them down and reduce their body temperature easily. These towels are loved by professionals for the comfort and convenience they provide while drying dogs and cats every time.
At BASIL, we’re committed to ensuring your pet care essentials reach you as quickly and securely as possible. Here’s everything you need to know about our shipping process:
Shipping Timeframe: We offer delivery PAN India, and orders are typically delivered within 2-7 business days, depending on your location. Please note that remote areas may experience slightly longer delivery times.
Order Processing: All orders are processed within 1-2 business days. Once your order is dispatched, you will receive a confirmation email with tracking details to monitor your order’s journey.
Shipping Charges: Shipping charges, if applicable, will be calculated and displayed at checkout.
Delivery Partners: We work with trusted courier partners to ensure timely and safe delivery of your order.
Undeliverable Packages: In rare cases where a package is undeliverable, we will notify you promptly and assist in resolving the issue or process a return, if necessary.
BASIL 7-Day Return Policy
At BASIL, we strive to ensure that you and your pet are completely satisfied with your purchase. If you encounter any issues with your order, please refer to our return policy below.
1. Wrong or Damaged Products
If you receive a product that is different from what you ordered or if the product is damaged, we will arrange a pickup and provide a replacement at no additional cost to you.
2. Size Issues
If the product you ordered is not the correct size for your pet after comparing from the provided size chart, you will need to send the product back to our address. Once we receive the product, we will dispatch a new one. Please note that if there is a change or upgrade in size, an additional/differential fee may apply. In special cases or faults from our side, we will organize everything from our end
3. Refunds for Discounted and COD Orders
Discounted Orders:
If you used a coupon code for your purchase and need to return the item, we will issue a refund in the form of a customized coupon code for the actual paid amount.
Cash on Delivery (COD) Orders:
Refunds for COD orders will also be provided through a customized coupon code excluding the COD charge.
How to Initiate a Return
To initiate a return, please contact our Customer Support Team on WhatsApp: +91-9871578333 or Drop an Email: sales@thebasil.in within 7 Days of receiving your order. Provide your order number and details of the issue you encountered. Our team will guide you through the return process. We are committed to providing the best product and service to our customers and if there is any issue, feel free to discuss it with our team and the best resolution will be executed. YOUR SATISFACTION IS OUR PRIORITY.
Return Address
Please send any returns to the following address:
A-2/10, Pocket 4, Uttam Nagar, Chanakya Place, New Delhi, Delhi, 110059
Please Note:
- All returned products must be in their original condition and packaging.
- We recommend using a trackable shipping method for your return.
- BASIL is not responsible for any lost or damaged returns.
Thank you for choosing BASIL for your pet care needs. We are committed to providing the best products and services to ensure the happiness and well-being of your pets.
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