Shipping Policy

At BASIL, we’re committed to ensuring your pet care essentials reach you as quickly and securely as possible. Here’s everything you need to know about our shipping process:

Shipping Timeframe: We offer delivery PAN India, and orders are typically delivered within 2-7 business days, depending on your location. Please note that remote areas may experience slightly longer delivery times.

Order Processing: All orders are processed within 1-2 business days. Once your order is dispatched, you will receive a confirmation email with tracking details to monitor your order’s journey.

Shipping Charges: Shipping charges, if applicable, will be calculated and displayed at checkout.

Delivery Partners: We work with trusted courier partners to ensure timely and safe delivery of your order.

Undeliverable Packages: In rare cases where a package is undeliverable, we will notify you promptly and assist in resolving the issue or process a return, if necessary.