SKU: SASLB
Category: Condition, DOG BELT, DOG LEASHES, GOLDEN RETRIEVER, LABRADOR LEASHES, PET COLLARS, HARNESSES AND LEASHES, PUPPY LEASHES
Transform your daily walks into a comfortable and enjoyable experience with our Shock Absorbing Stretch Leash. This stylish Green leash is designed to provide the perfect blend of durability, flexibility, and safety for both you and your furry companion.
Key Features:
- Shock Absorbing Technology: The integrated shock-absorbing mechanism reduces the impact of sudden pulls, protecting both you and your pet from unnecessary strain and discomfort.
- Optimal Length: At 2.5 feet, this leash is the perfect length for maintaining control while allowing your dog enough freedom to explore.
- Durable Construction: Crafted from high-quality, stretchable materials, this leash is built to withstand daily wear and tear, ensuring longevity and reliability.
- Comfort Grip Handle: The ergonomic handle provides a secure and comfortable grip, reducing hand fatigue during long walks.
- Stylish Design: The vibrant Green colour adds a touch of style to your walks, making both you and your pet stand out.
- Safety First: Equipped with a sturdy metal clip, this leash securely attaches to any collar or harness, ensuring your pet's safety at all times.
Perfect for active dogs and their owners, the Shock Absorbing Stretch Leash is a must-have accessory for anyone who values comfort, control, and style. Whether you're strolling through the park or navigating busy city streets, this leash offers the ultimate walking experience. Make every walk a pleasure with our premium stretch leash!
At BASIL, we’re committed to ensuring your pet care essentials reach you as quickly and securely as possible. Here’s everything you need to know about our shipping process:
Shipping Timeframe: We offer delivery PAN India, and orders are typically delivered within 2-7 business days, depending on your location. Please note that remote areas may experience slightly longer delivery times.
Order Processing: All orders are processed within 1-2 business days. Once your order is dispatched, you will receive a confirmation email with tracking details to monitor your order’s journey.
Shipping Charges: Shipping charges, if applicable, will be calculated and displayed at checkout.
Delivery Partners: We work with trusted courier partners to ensure timely and safe delivery of your order.
Undeliverable Packages: In rare cases where a package is undeliverable, we will notify you promptly and assist in resolving the issue or process a return, if necessary.
BASIL 7-Day Return Policy
At BASIL, we strive to ensure that you and your pet are completely satisfied with your purchase. If you encounter any issues with your order, please refer to our return policy below.
1. Wrong or Damaged Products
If you receive a product that is different from what you ordered or if the product is damaged, we will arrange a pickup and provide a replacement at no additional cost to you.
2. Size Issues
If the product you ordered is not the correct size for your pet after comparing from the provided size chart, you will need to send the product back to our address. Once we receive the product, we will dispatch a new one. Please note that if there is a change or upgrade in size, an additional/differential fee may apply. In special cases or faults from our side, we will organize everything from our end
3. Refunds for Discounted and COD Orders
Discounted Orders:
If you used a coupon code for your purchase and need to return the item, we will issue a refund in the form of a customized coupon code for the actual paid amount.
Cash on Delivery (COD) Orders:
Refunds for COD orders will also be provided through a customized coupon code excluding the COD charge.
How to Initiate a Return
To initiate a return, please contact our Customer Support Team on WhatsApp: +91-9871578333 or Drop an Email: sales@thebasil.in within 7 Days of receiving your order. Provide your order number and details of the issue you encountered. Our team will guide you through the return process. We are committed to providing the best product and service to our customers and if there is any issue, feel free to discuss it with our team and the best resolution will be executed. YOUR SATISFACTION IS OUR PRIORITY.
Return Address
Please send any returns to the following address:
A-2/10, Pocket 4, Uttam Nagar, Chanakya Place, New Delhi, Delhi, 110059
Please Note:
- All returned products must be in their original condition and packaging.
- We recommend using a trackable shipping method for your return.
- BASIL is not responsible for any lost or damaged returns.
Thank you for choosing BASIL for your pet care needs. We are committed to providing the best products and services to ensure the happiness and well-being of your pets.
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